Lead Specialist, EDC

About the role

Stryker is hiring a Lead Specialist, EDC in Tokyo. Working under the guidance of the DC manager and other leaders, you coordinate with the 3PL to adjust work priorities and staff allocation according to daily on-site progress, keeping the site running so customer orders are delivered on time. You also plan and run daily improvements to warehouse efficiency and work with the S&DP team and Customer Service to improve service to external and internal customers. Work flexibility is hybrid or onsite.

Key responsibilities

• Monitor daily warehouse operations and coordinate with the 3PL to prioritize work so customer deadlines are met
• Measure and visualize productivity, quality and customer service performance, then plan and run improvement measures
• Improve business processes and procedures, and identify improvement points in DC operations with delivery partners
• Address operational issues arising from audit requirements
• Create and compile reports, including data tabulation and processing in Excel
• Support 3PL members with warehouse operations during busy periods and emergencies
• Maintain good relationships with internal departments, subcontractors and delivery companies, and share tasks with team members

Required profile

• Preferred: experience supervising work plans, coordinating with departments and giving on-site instructions
• Preferred: warehousing experience or experience providing services as a 3PL provider
• Preferred: experience leading onsite workability or quality improvement, and as a field leader or supervisor

Required skills

• Preferred: ERP systems such as SAP or Oracle
• Preferred: Lean Six Sigma, statistical analysis and quality control methods
• Required: logical thinking and PC skills such as Excel (functions), Word and PowerPoint
• Fluent English (reading and writing) is a plus
• Knowledge of Activity Based Costing, import/export operations and English is optional