Customer Engineer – Field Service (Entry Level)

About the role

As a Customer Engineer at Applied Materials, you will act as the primary liaison with customers, installing, maintaining, and upgrading semiconductor equipment. You will use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues while working closely with senior engineers.

Key responsibilities

• Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics for troubleshooting and apply basic diagnostic techniques under guidance.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate directly with customers to ensure smooth operations and high‑quality service.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• Basic mechanical aptitude and willingness to learn electrical and mechanical schematics.
• Effective written and verbal communication skills.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Microsoft Excel, Word, and PowerPoint.
• Digital analytics tools.
• Basic diagnostic techniques.
• Use of hand tools and digital multimeters.