Electrical Field Service Engineer - Power Systems and Drives

About the role

This role provides direction and assistance to a work group to meet its objectives, working within defined parameters to make decisions and resolve issues through immediate action or short-term planning. The position involves mostly travelling to customer sites, with more than 60% of time spent travelling within the home country and to other countries. It covers preventive and remedial maintenance, facility management and field services engineering, with accountability for the quality of your own work.

Key responsibilities

• Pre-commission, commission and service static frequency converters (SFC) and variable frequency (VFD) low and medium voltage drives, switchgear, transformers and power systems.
• Provide technical assistance and supervision to customers on installations, and interpret data and technical instructions on site.
• Report promptly to management on safety, project/service status, customer or equipment problems and failures.
• Train customers on the proper operation, maintenance and troubleshooting of assigned programs and ground support equipment.
• Assist the quality team with root cause analysis and reports on equipment malfunctions, and identify undesirable trends.
• Complete site documentation such as weekly safety updates, installation checklists, pre-commissioning and commissioning procedures.
• Carry out hands-on parts replacement, testing and verification of electrical equipment.
• Follow company health and safety policies and interface clearly with management and peers internally and externally.

Required profile

• Bachelor's or master's degree in electrical engineering from an accredited institution.
• Fluent oral and written English and Japanese.
• Willingness to sail on marine vessels and stay offshore for defined periods, and to travel, including distant locations and short-notice trips.
• Good understanding of health and safety risks and hazards.

Required skills

• Solid understanding of power electronics, electric circuits, electric power systems, medium voltage and harmonics, with good hands-on skills.
• Experience with programmable logic controllers and literacy in at least one computer programming language.
• Hands-on use of test instruments such as recorders, power analysers, oscilloscopes and insulation resistance testers.