Forward Deployed Engineer (Tokyo)

About the role

Forward Deployed Engineers lead complex end‑to‑end deployments of frontier AI models in production alongside OpenAI’s most strategic customers. They own discovery, technical scoping, system design, build, and production rollout while partnering directly with customer engineering and domain teams.

Key responsibilities

• Own technical delivery across multiple deployments from prototype to stable production.
• Build full‑stack systems that deliver customer value and inform model improvements.
• Embed closely with customer teams to understand needs and guide adoption.
• Scope work, sequence delivery, and remove blockers early.
• Make trade‑offs between scope, speed, and quality, adjusting plans to protect delivery.
• Contribute directly in code when progress or clarity depends on it.
• Codify working patterns into tools, playbooks, or reusable building blocks.
• Share field feedback that helps research and product teams improve models.

Required profile

• 5+ years of engineering or technical deployment experience with customer‑facing work.
• Experience scoping and delivering complex systems in fast‑moving or ambiguous environments.
• Ability to write and review production‑grade code across frontend and backend using Python, JavaScript, or comparable stacks.
• Experience building or deploying systems powered by large language models or generative AI.
• Strong decision‑making under pressure and clear communication with engineers, product teams, and customers.
• Bilingual fluency in Japanese and English (spoken and written).

Required skills

• Python
• JavaScript

What we offer

• Hybrid work model with three days per week in the Tokyo office.
• Relocation assistance for new employees.
• Travel opportunities within Japan.
• Collaboration with product, research, partnerships, GRC, security, and GTM teams.