Lead Facility Manager

About the role

JLL is recruiting a Lead Facility Manager for a client in the automotive technology sector, based in Shin-Yokohama, Kanagawa. The role covers facility and employee services with a focus on customer centricity, continuous improvement, operational excellence, safety and compliance. It reports to the local Director at JLL HQ, and the team consists of two people including this position.

Key responsibilities

• Manage the tactical delivery of the assigned property/facility and act as the on-site key point of contact for clients, stakeholders and vendors
• Operations, maintenance, purchasing of materials, equipment and supplies, pantry management and helpdesk
• Vendor management, procurement and invoice process, mail service, supply and stationery management
• EHS support, daily inspections, fire safety service, car fleet, parking, waste management and fixed asset management
• Document management and filing, security card, new hire orientation, business trip arrangements, switchboard and reception service
• PPM and operational reporting

Required profile

• Over 3 years' experience in the facility industry or in areas that can draw on past experience
• People management skills
• Customer-oriented, proactive and flexible approach
• Business-level English, both verbal and written

Required skills

• Communication skills to build trust with team, vendors, users, clients, stakeholders and landlords
• Documentation skills to create reports and manuals

What we offer

• Working hours 9:00-17:30 on weekdays, including holidays; some public holidays are paid, with about 120 days off per year
• Overtime pay available, with a fixed overtime allowance included in the basic annual salary (equivalent to 30 hours per month)
• Performance-related bonuses available
• Probationary period