Process Support Engineer III

About the role

Applied Materials, a global leader in materials science and engineering solutions for semiconductors and advanced displays, is hiring a Process Support Engineer (PSE) in Kamimashiki, Japan. The PSE guides products through their lifecycle from concept to qualification, provides on-site customer support including installations, system diagnosis and repair of complex equipment, and works with customers and R&D teams to develop processes for manufacturing advanced semiconductor chips.

Key responsibilities

• Provide high-visibility customer support through on-site installations, system diagnoses and service and repair of complex systems and equipment
• Develop leading-edge processes for advanced semiconductor chips with the customer
• Create hypothesis experiments and design of experiments (DOE), analyze data with statistics and compile reports with high-level conclusions
• Troubleshoot complex problems, perform root cause analyses and resolve process engineering and customer product issues
• Communicate with internal stakeholders and the customer to build relationships and trust
• Serve as a resource for junior colleagues and a liaison between the customer and the business unit, and may lead small projects

Required profile

• Bachelor's degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics or a related field
• 4-7 years of experience in the semiconductor fab or equipment industry
• Strong interpersonal and communication skills, with English communication proficiency preferred

Preferred qualifications

• Master's degree or PhD in a related field

The position is full-time, with travel of about 25% of the time and relocation eligibility.