Solution Design and Implementation Supervisor

About the role

This position develops and implements solutions related to a customer's supply chain and makes recommendations to support their strategic decisions. It uses proprietary and third-party applications to analyse transportation, distribution, logistics, inventory and supply chain needs, creating custom solutions for UPS customers and generating consulting revenue. The employee also strengthens customer relationships by making UPS a single source for transportation and supply chain needs and consulting.

Key responsibilities

• Develop project plans based on customer feedback and assign tasks so projects are completed on time and to specification.
• Review documents to create work orders outlining solutions, tasks and deliverables.
• Share project documents with stakeholders to agree on costs and resources.
• Work with all affected groups and functions to manage project impact.
• Research and evaluate industry trends and best practices.
• Develop training materials and report on project status, field resource activity and training initiatives.

Required profile

• Bachelor's degree or international equivalent in Industrial Engineering, Industrial & Systems Engineering, Operations Research or Logistics/Supply Chain (preferred).
• Preferred: experience in database management, supply chain logistics or network modelling; database development and analysis; consulting in the supply chain industry; use of service mapping tools such as ESRI and/or GIS; use of supply chain modelling tools such as Logic Net Plus or I-2 Strategist.

Required skills

• Proficiency in Microsoft Office Word, PowerPoint and Excel.
• Preferred: database development and analysis.

The position is permanent.