Technical Solutions Specialist, Business Information

About the role

Coface, a global trade finance group offering Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds and Factoring, is hiring a Technical Solutions Specialist for its Business Information division in Minato-ku, Japan. The specialist defines technical solutions with customers, owns the scope of work and implementation, and acts as the technical liaison from pre-sales to post-sales.

Key responsibilities

• Define technical solutions with customers and own the scope of work (SOW) and its implementation.
• Demonstrate technical delivery and document solutions with diagrams and writing, presenting their benefits to customers.
• Work with the Global business technology team and clients to find new uses of Coface's data, technology and services, and use technical expertise to open new revenue streams.
• Build customer relationships as the technical liaison from pre-sales to post-sales.
• Take part in account planning discussions with the sales team and attend industry events to learn about new technologies and meet potential clients and partners.
• Follow technology trends through self-study and formal training and share that knowledge with customers.
• Design and deliver solutions that comply with Coface, technology and security standards, working with technical architects.

Required profile

• Bachelor's degree in a relevant field or equivalent work experience.
• At least 2-3 years of relevant experience, or solution architecture experience covering end-to-end API integration and consulting for business and project planning.
• Excellent critical thinking and attention to detail, and ability to prioritise tasks.
• Ability to explain complex technical concepts to non-technical audiences.
• Proficiency in English and the local language, written and spoken.

Required skills

• Experience with APIs, platform integrations and SSO technologies.
• Project management skills are a plus.

What we offer

• Hybrid working model after the first month.
• A central, modern office.
• An annual budget for training, languages, e-learning and a dedicated development program.
• Career opportunities locally and internationally in a large global company.
• Health care.