VSE Customer Engineer II

About the role

The VSE Customer Engineer II provides on‑site service for Applied Materials equipment, acting as the primary liaison with customers to install, maintain and upgrade semiconductor and display systems.

Key responsibilities

• Collaborate with Senior Field Service Engineers to install, maintain and upgrade customer equipment.
• Use digital analytics and basic diagnostic techniques to troubleshoot technical issues.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic and gas systems (training provided).
• Coordinate directly with customers to ensure smooth operations and high‑quality service.
• Carry out additional duties as assigned.

Required profile

• Associate degree, military technical training, field service experience or trade certification.
• 1–2 years of customer/field service support or related technical experience.
• Ability to read and interpret electrical and mechanical schematics.
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum or thermodynamics.
• Proficiency with hand tools and digital multimeters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word and PowerPoint.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Digital analytics for equipment troubleshooting.
• Diagnostic techniques for electrical, vacuum, mechanical, plasma, hydraulic and gas systems.
• Reading electrical and mechanical schematics.
• Use of hand tools and digital multimeters.
• Microsoft Excel, Word, PowerPoint.

What we offer

• Supportive work culture that encourages learning, development and career growth.
• Health and wellbeing programs for employees at work and at home.