Work Control Specialist - MCAS Iwakuni

About the role

This is a full-time, non-hybrid position providing operational mission support, supporting Amentum on a contract for the US Department of Defense and based in Japan, primarily at a customer location aboard MCAS Iwakuni in support of a Base Operations and Support contract with the DoD/Navy-Marine Corps. It is a non-SOFA assignment, working at least eight hours per day, five days per week, with traditional in-person attendance.

Key responsibilities

• Manage, dispatch and follow up service requests and preventive maintenance work under the Base Operations and Support contract
• Receive, process, schedule and monitor work orders, and track them for timely completion
• Follow up with customers and vendors and keep records of all communications
• Schedule work to be performed in residential units
• Create and close work orders in Amentum's internal Maximo system and USMCmax
• Hold a duty phone for emergency calls on a rotating basis and stay available after hours and 24/7 while not on PTO
• Prepare reports, tables and summaries using standard office software and perform other duties as assigned

Required profile

• High school diploma or GED required
• English is the primary language of communication; Japanese is a plus
• Must hold a current U.S. passport and be able to obtain a Common Access Card (CAC); applicants in-country must hold their own visa sponsorship or residency
• Must obtain a Japanese driver's license within 90 days of hire or a SOFA license, and be able to operate a company-provided vehicle on Japanese roads
• Must be able to obtain a DBIDS contractor identification before the first day of work
• Experience in operations and maintenance or construction is preferred; experience with Maximo or SAP-based CMMS is preferred

Required skills

• Experienced user of the Microsoft Office suite
• Ability to multi-task while recording work orders and answering customer queries
• Oral and written communication sufficient to work with employees, management and the client in an English-Japanese environment