Field Service Representative - Tactical Networks

About the role

Booz Allen is looking for a Field Service Representative in Okinawa to monitor network administration and maintenance operations, manage the design evolution of existing operational networks and resolve network incidents so that network operations run smoothly. The role calls for advanced technical expertise, independent problem solving and mentoring and supervising team members.

Key responsibilities

• Monitor network administration and maintenance operations
• Manage the design evolution of existing operational networks
• Resolve network incidents to keep operations running smoothly
• Develop innovative solutions to complex problems
• Work without considerable direction and mentor and supervise team members

Required profile

• Associate's degree and 2+ years of experience with tactical mission networks, or a Bachelor's degree and 1+ year, or 3+ years of experience in lieu of a degree
• TS/SCI clearance; applicants are subject to a security investigation and must meet eligibility requirements for access to classified information
• Full-time and part-time employees working at least 20 hours a week regularly are eligible for the benefit programs described

Required skills

• Advanced troubleshooting and root cause analysis of complex system failures
• On-site technical expertise for system operation, maintenance and repair
• Interfacing with engineering teams to resolve systemic and design-related issues
• Preventive and corrective maintenance strategies
• Operational readiness and system availability in support of mission requirements
• Maintaining accurate technical documentation, logs and reports
• Nice to have: MANET (Silvus, Persistent Systems, Trellisware), TACLAN, SDN, WINTAK, TAK, TRAX, Security+ certification

What we offer

• Health, life, disability, financial and retirement benefits, paid leave and professional development
• Tuition assistance, work-life programs and dependent care
• A recognition awards program for exceptional performance
• Projected annual salary range of $61,900 to $141,000 depending on location, education, experience and contract terms