Account Onboarding Specialist (6‑Month Contract)

About the role

As an Account Onboarding Specialist you will help grow Agoda’s supply network by supporting emerging accommodation partners through the onboarding process and basic account setup. You will act as a guide, sharing best practices and helping partners use Agoda’s tools to improve their performance.

Key responsibilities

• Support new and developing accommodation partners with onboarding and basic account setup.
• Reach out to partners to guide them through registration and next steps.
• Share best practices and basic recommendations to help partners improve performance on Agoda.
• Help partners understand Agoda’s tools and systems using existing materials and training.
• Participate in short‑term projects or campaigns to encourage partner program participation.
• Track activities and updates in internal systems and follow clear daily priorities.
• Work closely with your team to learn, ask questions, and continuously improve.

Required profile

• New graduate or up to 2 years of work experience (no prior sales experience required).
• Native‑level Japanese and business‑level English (reading and writing).
• Comfortable using basic computer tools such as Excel, email and internal systems.
• Clear and professional communication skills, proactive, and able to adapt in a fast‑moving environment.

Required skills

• Excel
• Internal systems