Forward Deployed Engineer, Infrastructure Specialist

About the role

Cohere is looking for a Forward Deployed Engineer, Infrastructure Specialist to bridge its North AI platform with enterprise customers. You will work closely with client engineering teams to securely deploy AI solutions in critical sectors such as finance, healthcare, and telecommunications.

Key responsibilities

• Lead end‑to‑end deployment of North in private cloud and on‑premises environments, covering planning, configuration, testing and rollout.
• Partner with enterprise IT teams to assess infrastructure, security requirements and data‑management practices.
• Design and implement deployment strategies tailored to client needs while ensuring compliance with data‑privacy and security standards.
• Troubleshoot and resolve deployment‑related technical issues to minimise downtime.
• Experiment at high velocity with a strong focus on quality to exceed customer expectations.

Required profile

• Experience working directly with customers and deploying enterprise software in private or hybrid cloud environments.
• Proven experience administering production Kubernetes clusters.
• Fluent Japanese and business‑level English.
• Ability to thrive in fast‑paced environments where priorities shift quickly.

Required skills

• Kubernetes
• Helm
• CI/CD pipelines
• Git
• Azure, AWS, GCP
• Networking and virtualization

What we offer

• Weekly lunch stipend of $75 (or equivalent in local currency).
• Full health, dental and mental‑health benefits.
• Retirement plans including RRSP matching, 401K and pension scheme.
• 100% parental leave top‑up for up to six months.
• Six weeks of paid vacation (30 working days).
• Education and learning stipend for conferences, courses and coaching.
• Home office stipend of $500 and co‑working benefit for remote employees.