Inside Sales Representative II

About the role

The Inside Sales Representative II will manage strategic account relationships and drive solution selling for Arrow in the Yokohama region. This full‑time position focuses on maximizing margins, gaining market share, and ensuring seamless order fulfillment.

Key responsibilities

• Manage overall account relationships, providing strategic service and support to assigned customers while maximizing margins and market share.
• Develop and execute customer strategies using supply‑chain tools such as e‑Compass, Consignments, CARES, and drive sales through synergistic products and reverse logistics.
• Own the order‑to‑invoice process, maintain Perfect Order Index, inventory integrity, and handle quality and financial interfaces.
• Lead the quote‑to‑order workflow, coordinate resources, validate EOL and NCNR items, negotiate pricing, and communicate price changes.

Required profile

• Typically a 4‑year degree with 2–4 years of related sales experience, or equivalent work experience.
• Strong knowledge of supply‑chain engagements, solution selling, and competitive market analysis.

Required skills

• Familiarity with e‑Compass, Consignments, CARES (Customer Automated Replenishment System).
• Experience with White Space Report, PEMCO Mix, Reverse Logistics, GBC, ITAD.
• Proficiency in quoting tools (Quote Center, Quote Cover Sheet, PM Views) and pricing negotiation.