Assistant Security and Safety Manager

About the role

The newly renovated Four Seasons Hotel Tokyo at Marunouchi, located in the Marunouchi district near Tokyo Station and Ginza, is hiring an Assistant Security and Safety Manager. The role supports the daily operation and leadership of the Security and Safety Department and involves supervising security officers, maintaining safety systems and leading emergency response.

Key responsibilities

• Support the daily operation and leadership of the Security and Safety Department.
• Supervise and develop Security Officers through coaching, training and performance management.
• Monitor and maintain CCTV, access control, fire alarm and life safety systems.
• Carry out security patrols, risk assessments and safety inspections.
• Lead emergency response and support crisis management procedures.
• Investigate incidents, write reports and implement corrective and preventive actions.
• Organise fire drills and emergency preparedness training.
• Ensure compliance with company policies, local regulations and safety standards.
• Work with hotel departments, building management, police and fire authorities.

Required profile

• Experience in security, safety, loss prevention or a related field.
• Leadership or supervisory experience preferred.
• Ability to stay calm and act effectively in emergencies.
• Willingness to work rotating shifts including nights, weekends and public holidays.
• English communication skills are an advantage.

Required skills

• Problem-solving and decision-making skills.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office applications.

The position is full-time on a shift basis of 8 working hours per day, with rotating shifts and overnight coverage as needed.