Deployed Engineer – APAC (Customer Engineering)
cognition · Tokyo
Job description
About the role
Cognition is looking for a Deployed Engineer to serve APAC customers of its AI software agent platform, Devin. The role combines pre‑sales engineering, pilot execution, and post‑deployment enablement to ensure customers derive maximum value from the product.
Key responsibilities
- Own all technical aspects of the customer lifecycle, from deployment through activation.
- Design and deliver compelling product demos and pilot projects.
- Collaborate with engineering teams to identify suitable use cases and guide integration.
- Create and run training programs and enablement resources for large engineering audiences.
- Gather customer feedback, implement requested features when feasible, and advocate for customer needs internally.
- Provide product insight to influence the roadmap.
Required profile
- Degree in a STEM discipline.
- Proven record of successful enterprise deployments in a GTM or forward‑deployed engineering role.
- Excellent communication skills and ability to discuss complex technical topics with stakeholders at all levels.
- Comfortable thriving in ambiguous, fast‑paced environments and rapidly expanding scope.
- Demonstrated ability to learn quickly and adapt.
Required skills
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cognition
Tokyo