Head, Corporate Communications

About the role

Novartis Japan is looking for a Head, Corporate Communications to lead the development and execution of the corporate communications strategy. The goal is to strengthen corporate reputation and position the company as the most valued and trusted medicines company in Japan among internal and external stakeholders. The role covers internal and external communications, executive and policy communications, and the brand and reputation team, using insights and analytics to build long-term engagement with associates, media and key industry groups.

Key responsibilities

• Develop and execute strategies that engage employees, raise media exposure and use owned, earned and paid channels to position the company as the most valued medicines company in Japan.
• Shape corporate and executive leadership messages, including town halls, speaking engagements and media coverage.
• Build a corporate brand and reputation enhancement strategy and oversee policy communications aligned with Public Affairs.
• Oversee the Country President's communications strategy and build strong relations with media and external stakeholders.
• Proactively anticipate and prepare for reputation risks and issues, and act as main point of contact for crisis management.
• Collaborate with Therapy Area communications, Patient Advocacy and Public Affairs on launches and brand milestones.
• Run corporate reputation surveys with the international team, manage the media relations and influencer engagement strategy, and own the budget and agency relationships.
• Deliver messaging to associates and nurture an open, inclusive corporate culture.
• Implement KPIs, analytics and insight measures, and share best practices across communications and patient advocacy.

Required profile

• Bachelor's degree or above.
• 12+ years in communications, including employee and corporate communications and media communications.
• Leadership and team-leading experience.
• Crisis and issues management, corporate reputation campaigns, and exposure in a matrixed organization.

Required skills

• Corporate and internal communications, media relations and public affairs
• Social media strategy and implementation
• Employee engagement and strategic communications