Medical & Patient Affairs Assistant (JMPA)
SERVIER MONDE · Tokyo
Job description
About the role
The Medical & Patient Affairs Assistant provides executive, administrative and operational support to the Head of Medical & Patient Affairs and acts as a central coordination point for the JMPA organization. The role ensures smooth department operations through calendar management, meeting coordination, contract administration and vendor‑related SAP processing.
Key responsibilities
- Manage the Head of JMPA’s calendar, schedule meetings, arrange travel, and process expense reimbursements.
- Maintain the JMPA master calendar and coordinate department‑wide meetings, town halls and leadership sessions.
- Administer contracts and Hanko requests, track routing status and file documents in physical or electronic repositories.
- Provide limited administrative support for external visitor meetings, training, advisory boards and congress‑related activities.
- Coordinate vendor‑related SAP invoice processing and maintain audit‑ready records.
Required profile
- University degree or equivalent professional experience.
- At least 3 years of experience in executive assistance, department coordination or similar administrative roles.
- Experience supporting senior leaders and managing complex calendars.
- Background in pharmaceutical, healthcare or other regulated industries is preferred.
- Ability to handle confidential information with discretion.
Required skills
- Microsoft Outlook, Teams, Word, Excel, PowerPoint and SharePoint.
- SAP invoice and purchase‑order processing.
- Native‑level or business‑fluent Japanese and practical business English.
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SERVIER MONDE
Tokyo