People and Culture Coordinator

About the role

The People and Culture Coordinator at Four Seasons Resort and Private Residences Okinawa supports the employee experience by fostering a culture of care and providing administrative and operational support. The role is a key resource for employees, applicants and vendors, delivering professional, efficient service while ensuring compliance with company policies and procedures.

Key responsibilities

• Serve as the first point of contact for employees, applicants and vendors, handling People & Culture inquiries confidentially
• Maintain employee records, manage department communications and coordinate daily office operations
• Support employee communications through bulletin boards, digital platforms and other engagement channels
• Assist with recruitment and onboarding, including background checks, employment documentation, Workday transactions and new hire processing
• Coordinate employee recognition, engagement programs and special events

Required profile

• Fluency in English and Japanese, verbal and written
• Legal work authorization for Japan
• Strong interpersonal and communication skills, integrity and confidentiality, and attention to detail
• Commitment to Four Seasons culture, luxury hospitality standards and the Golden Rule

Required skills

• Proficiency in Microsoft Office Suite and HR-related systems
• Sound judgment, problem-solving and organizational skills

What we offer

• Competitive salary, wages and a comprehensive benefits package
• Training and development opportunities
• Complimentary accommodation at other Four Seasons hotels and resorts
• 50% F&B outlet discount at other Four Seasons hotels in Japan
• Complimentary dry cleaning for employee uniforms, employee meals and social insurance
• Full-time position, 40 hours per week, with 10 days off each month except February (9 days)