Reinvention Lead - Complex Process

About the role

Accenture is looking for a Reinvention Lead for its Avanade Next team in Tokyo. This is a senior operational transformation position focused on the core processes that run an organisation every day, helping clients move beyond incremental automation to redesigned work, measurable productivity and sustainable operating performance.

Key responsibilities

• Own the Complex Process Transformation domain across APAC and lead major productivity and operating performance agendas across back-office and core operational processes.
• Develop a market voice on AI-enabled productivity, controls and redesigned work, carried with clients and into the Microsoft field.
• Advise Boards, COOs, CFOs and operations leaders on cost-to-serve, capacity, quality, speed and resilience, and originate mandates where productivity and operational performance are the main agenda.
• Partner with industry leads, account teams and Microsoft account teams to turn process opportunities into signed work, including co-selling where Azure AI and Copilot investment is already underway.
• Take clients from process diagnosis to a redesigned, agent-enabled operating model with a working prototype, designing process architectures across finance, procurement, supply chain, claims, underwriting, order-to-cash and shared services.
• Work with Value Architects and FDEs to prove the value pool and show the process can run.
• Build process transformation capability through hiring and mentoring, contribute diagnostics, operating patterns and reusable assets to the APAC library, and partner with Customer Experience and Channels where mandates span front and back office.

Required profile

• More than 10 years in process transformation, operations consulting or operational leadership, with implementation experience.
• Credibility with COOs, CFOs and operations leaders.
• Experience reinventing processes in regulated or audited environments where controls and evidence matter as much as efficiency.

Required skills

• Deep command of process diagnosis, value pools, controls and operational economics.
• Practical understanding of agentic systems and how they change process design.
• Experience across more than one core process domain such as finance, procurement, supply chain, claims, underwriting or shared services.