Retail Store Specialist – Tokyo

About the role

As a Retail Store Specialist at Fender in Tokyo, you will create exceptional customer experiences that inspire creativity. You will greet musicians of all levels, help them discover the perfect Fender product, and share the excitement of new musical trends.

Key responsibilities

• Welcome customers, understand their needs, and recommend suitable Fender instruments and accessories.
• Maintain attractive visual merchandising and ensure the store environment reflects the Fender brand.
• Stay informed about the latest music trends and Fender product releases to educate customers.
• Collaborate with team members to deliver seamless service and achieve store goals.

Required profile

• Passion for music and ability to build excitement around Fender products.
• Strong interpersonal skills, approachability, and teamwork orientation.
• Flexibility with work schedule to meet business needs.
• Ability to communicate in Japanese and English; additional language (Chinese) is a plus.

Required skills

• Proficiency with POS systems.
• Competence in Microsoft Office applications.