Senior Account Executive

About the role

ICON is a global healthcare intelligence and clinical research organisation dedicated to bringing new medicines and treatments to patients faster. As a Senior Account Executive in Tokyo, you will build client relationships, drive strategic initiatives and help advance innovative treatments and therapies. Your account management and client service experience will be central to delivering high-quality results and mentoring colleagues.

Key responsibilities

• Build and maintain strong client relationships, acting as the main point of contact for communication and support
• Work with cross-functional teams to understand client needs, develop solutions and deliver services successfully
• Identify opportunities for account expansion and revenue growth using industry trends and market insights
• Manage the full sales process, from lead generation to contract negotiation and close
• Monitor account performance, track key metrics and find ways to improve client satisfaction and retention

Required profile

• Bachelor's degree in business administration, life sciences or a related field
• Proven experience in account management, sales or client services in the pharmaceutical, biotechnology or clinical research industry
• Strong knowledge of clinical trial operations, regulatory requirements and industry standards
• Excellent communication, negotiation and interpersonal skills, able to build rapport with stakeholders at all levels
• Track record of meeting sales targets and driving business growth
• Able to work independently and guide others
• Willingness to travel approximately 40% of the time

What we offer

• Competitive base salary and performance-related incentives
• Health and wellbeing programmes, including medical, dental and vision coverage where applicable
• Retirement and pension plans, life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways