Strategic Account Manager - Tokyo

About the role

Agoda is looking for a Strategic Account Manager to act as the primary liaison between its accommodation partners and the company in Japan. The role focuses on building long‑term relationships, driving mutual growth, and supporting the company’s supply strategy across Tokyo and Osaka.

Key responsibilities

• Develop and maintain long‑lasting relationships with key supply partners to enable Agoda’s regional growth.
• Analyze large data sets to propose tailored solutions and identify new business opportunities.
• Train partners on new technologies, tools, and promotional campaigns.
• Prepare materials and present strategies during partner meetings.
• Respond to partner requests promptly and secure stakeholder buy‑in for initiatives.
• Deliver on country KPIs, growth targets and strategic initiatives, supporting the Area Manager with reporting.

Required profile

• Bachelor’s degree (MBA or Master’s preferred).
• 3–5 years of experience in business development or account management, preferably in internet/e‑commerce.
• Native‑level Japanese and intermediate English communication skills.
• Strong interpersonal, analytical and problem‑solving abilities.
• Proven track record of acquiring and maintaining long‑term customer relationships.