Vice President, Account Management

About the role

Mastercard is seeking a Vice President of Account Management to lead its key customer accounts in Japan. This senior, client‑facing position will shape the customer experience strategy, drive revenue growth, and strengthen strategic partnerships across the region.

Key responsibilities

• Define and execute sales strategies aligned with Mastercard’s division goals to increase market share, volume, and revenue.
• Lead and nurture existing customer relationships, identifying new opportunities and addressing client needs.
• Deliver high‑impact Mastercard products and services, providing customized solutions and consulting support.
• Manage and coach a sales team, set targets, develop account plans, and inspire performance.
• Oversee pipeline management at the account level.
• Collaborate with cross‑functional partners as a member of the Japan Leadership Team to present a unified Mastercard offering.

Required profile

• Extensive experience developing and executing sales strategies for complex accounts.
• Proven ability to provide consultative analysis, industry insights, and thought leadership.
• Strong transformational leadership and people‑development skills.
• Fluent in English and Japanese.

Required skills

What we offer

• Opportunity to lead a high‑visibility function within a global payments leader.
• Collaborative environment with cross‑functional teams.
• Competitive compensation and benefits package.