Customer Engineer IV

About the role

As a Customer Engineer IV at Applied Materials you will act as the primary liaison with customers, installing, maintaining and upgrading advanced semiconductor equipment. You will use digital analytics and diagnostic tools to troubleshoot complex issues while ensuring safe and efficient operation.

Key responsibilities

• Install, maintain and upgrade customer equipment across electrical, vacuum, mechanical, plasma, hydraulic and gas systems.
• Apply troubleshooting and problem‑solving skills using company diagnostic tools and documentation.
• Generate and follow documented procedures and task plans.
• Communicate with customers and internal business units, leading projects as needed.
• Train and mentor junior Field Service Engineers.

Required profile

• Bachelor’s degree.
• 7‑10 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum and thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Pneumatics
• Hydraulics
• Electronics
• Vacuum systems
• Thermodynamics
• Digital multimeter usage
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint

What we offer

• Supportive work culture encouraging learning and career growth.
• Comprehensive health and wellbeing programs.
• Opportunities to work on cutting‑edge semiconductor technology.