Customs Brokerage Agent

About the role

Expeditors, a global logistics company headquartered in Seattle and operating over 350 locations on six continents, is hiring a Customs Brokerage Agent in Minato-ku, Tokyo. The role sits under the Customs Brokerage Lead Agent, Supervisor and Manager and covers the day-to-day handling of import and export customs declarations.

Key responsibilities

• Ensure smooth and timely customs process flow
• Enter data accurately and on time into the operational system
• Track and trace custom files and reporting
• Handle client billing accurately and on time
• Understand the desk-level operating procedure for import and export customs and interpret it to meet customer expectations
• Transfer customs declaration information from documents or other sources into the customs entry system so a valid declaration can be built
• Assist with verifying customs declaration information and submitting it to the customs authority
• Comply fully with customs regulations

Required profile

• Good knowledge of the customs brokerage process and customs legislation, especially classification, valuation and origin
• Understanding of ocean, road and air documentation processes
• Fluent English and Japanese, with business-proficiency level for customer communication, email and telephone support
• Successful completion of the Japanese Customs Broker Examination (Tsukanshi Examination)
• Candidates without practical customs brokerage experience are also welcome to apply

Required skills

• Good computer skills, including MS Excel and MS Word
• Strong organisational and proactive approach

What we offer

• Paid vacation, holiday and sick leave
• Medical health plan and life insurance
• Employee stock purchase plan
• Training and personnel development program
• Growth opportunities within the company
• Employee referral bonus