HR Operations Manager

About the role

Kraft Heinz is looking for an HR Operations Manager for its Tokyo office. The role covers HR policy, compensation and payroll, retirement schemes, employee data management, employee relations and healthcare, and works closely with other departments.

Key responsibilities

• Develop and implement HR policies, procedures and workflows that comply with local regulations and company standards.
• Build the reward strategy, manage annual salary planning, compensation reviews, monthly payroll and tax returns, and educate leaders and employees on compensation policies.
• Manage retirement schemes, including defined benefit and defined contribution plans.
• Manage employee data in Workday (leave, transfers, hiring to retirement) and provide insights for decision-making.
• Oversee employee relations, resolve conflicts and handle employee grievances.
• Oversee physical and mental healthcare, such as monthly doctor consultations and long-term sick leave arrangements.
• Manage external vendors to improve HR service delivery through technology and best practices.
• Collaborate with other departments and stay current on HR trends.

Required profile

• Bachelor's degree in Human Resources, Business Administration or a related field.
• 10+ years of experience leading HR operations in a medium to large business, including payroll and retirement pensions.
• Strong understanding of Japanese labor laws and regulations.
• Excellent communication and interpersonal skills, and ability to manage multiple tasks in a fast-paced environment.
• Business-level English and Japanese are required.
• Experience in FMCG is an advantage; labor relations qualifications are welcomed.

Required skills

• In-depth knowledge of HR functions and best practices.
• Workday for employee data management.