People and Culture Manager - Pre-Opening Resort, Okinawa

About the role

Four Seasons Resort and Residences Okinawa is looking for a People and Culture Manager to join its pre-opening team. Reporting to the Director of People & Culture, the manager helps build an exceptional employee experience from day one, supports the resort's People & Culture strategy and leads pre-opening initiatives such as recruitment, onboarding, learning and development, employee engagement and policy implementation. The position is full-time, 40 hours per week.

Key responsibilities

• Lead and coordinate large-scale pre-opening recruitment and onboarding across departments, and support workforce planning and talent pipelines.
• Partner with department leaders on employee relations, performance management, talent development and organizational effectiveness.
• Champion talent management and succession planning, and support learning and development needs with training programs.
• Help establish People & Culture policies, procedures and systems in line with local legislation and Four Seasons standards.
• Foster engagement through recognition programs, team events, wellness initiatives and coaching and counseling.
• Support employee communications and change management, and maintain accurate, confidential employee records.
• Monitor People & Culture budgets, analyze metrics and feedback, and partner with regional and corporate teams on Four Seasons initiatives.

Required profile

• Previous experience in a People & Culture or HR leadership role, preferably in luxury hospitality, hotels, resorts or pre-opening environments.
• Experience with recruitment, workforce planning, onboarding and employee relations.
• Fluency in English and Japanese (verbal and written).
• Legal right to work in Japan.

Required skills

• Strong business acumen and project management skills, able to handle multiple priorities.
• Coaching, influencing and relationship-building abilities.
• Ability to balance employee advocacy with business needs.

What we offer

• Competitive salary, wages and a comprehensive benefits package.
• Training and development opportunities.
• Complimentary accommodation at other Four Seasons hotels and resorts.
• 50% F&B outlet discount at other Four Seasons hotels in Japan.
• Complimentary dry cleaning for uniforms or business attire, employee meals and social insurance.