Manager, Account Management

About the role

Mastercard is seeking a Manager, Account Management to lead B2B relationships with financial institutions and other business partners in Japan. The role focuses on expanding existing accounts, developing new opportunities, and delivering consultative sales solutions that align with Mastercard’s growth strategy.

Key responsibilities

• Design and execute business plans for key customers, acting as the primary account manager.
• Maintain and grow existing relationships while identifying new customer needs.
• Collaborate with internal teams (Sales, Product, Marketing, Treasury, Finance, Legal, Compliance, Delivery, Operations) to ensure successful selling and customer satisfaction.
• Develop customized pitches, proposals, and partnership concepts to address client requirements.
• Lead client engagements throughout the sales cycle, negotiate contracts, and secure outcomes that drive revenue.
• Cross‑sell relevant Mastercard solutions and manage contract administration and reporting.

Required profile

• Fluent in Japanese and business‑level English.
• Strong business acumen with experience in consultative sales or business development.
• Knowledge of the payments or card industry, or experience in IT/strategy consulting.
• Excellent communication skills for managing complex internal and external relationships.

Required skills

What we offer

• Opportunity to work with a global leader in digital payments.
• Collaborative environment with cross‑functional teams.
• Career growth in a fast‑moving, innovative industry.