Project Manager - Repair Optimization and Compliance

About the role

MSX International, a global provider of outsourced business solutions for the automotive industry, is hiring a Project Manager in Tokyo for its Repair Optimization and Compliance function. The role works closely with the Regional Delivery Leader and Project Managers to plan, deliver and continuously improve repair operations while maintaining compliance.

Key responsibilities

• Plan and align strategy: build the annual Value Stream Operational Plan with the Regional Delivery Leader, define project launches, extensions and renewals, and lead annual budgeting and forecasting.
• Manage clients and stakeholders: run business reviews, monitor KPIs, act as escalation advisor and work with Sales on renewals.
• Drive delivery excellence: support Project Managers in executing plans, set up escalation frameworks and use business analytics to improve operational KPIs.
• Continuous improvement: partner with Global Lean and Regional leaders on improvement initiatives, track implementation and maintain SOPs.
• People development: mentor Project Managers, hold performance dialogues and build development plans.
• Sales and commercial strategy: advise Sales on proposals, scope and pricing, and lead project extensions and renewals.
• Compliance and governance: approve work under the Delegation of Authority policy, support ISO9001/TISAX certification and internal audits.

Required profile

• Bachelor's degree or equivalent in Engineering, Supply Chain, Business Administration or a related field.
• 7+ years in project or delivery management, specifically in repair or automotive industries.
• Proven track record managing multiple projects with P&L responsibility.
• Experience leading cross-functional teams and managing direct reports.
• Business-level English and Japanese (written and spoken).

Required skills

• Leadership, stakeholder management and client escalation handling.
• Analytical and problem-solving skills, data-driven approach.
• Lean, Six Sigma and SOP development experience.
• Financial planning, budgeting and forecasting.
• Knowledge of ISO9001 and certifications such as TISAX is highly preferred.
• Business analytics tools (e.g. Power BI) and project management software.