Resort Coordinator (Bilingual) – Furano

About the role

The Resort Coordinator is the bilingual liaison between Rhythm Rides and the Furano resort. Working onsite from November to April, you will support the location manager, ensure smooth communication in Japanese and English, and provide cross‑functional assistance during peak periods.

Key responsibilities

• Act as the primary local contact for Furano resort partners and attend meetings as needed.
• Maintain positive relationships, gather information, and keep the Location Manager informed.
• Translate routine documents and provide Japanese‑English interpretation.
• Communicate resort requirements and operational updates, escalating high‑risk matters promptly.
• Provide practical support to Guest Services, guide operations, and Store Operations when requested.
• Assist with guest service tasks such as bookings, check‑ins, and meeting‑point coordination.
• Support initial incident handling and ensure timely escalation of serious issues.

Required profile

• Professional fluency in both Japanese and English.
• Strong interpersonal skills for maintaining resort relationships.
• Ability to work flexibly across multiple functions during busy periods.
• Attention to detail for accurate administration and onboarding tasks.

Required skills

What we offer

• Seasonal full‑time employment from November through April.
• Opportunity to work in a dynamic, adventure‑focused environment.
• Cross‑functional experience within guest services, guide operations, and rentals.