Sales Manager - Pre-Opening Luxury Resort

About the role

Four Seasons Resort and Private Residences Okinawa is seeking a Sales Manager to join its pre-opening Commercial team and help launch the resort on Okinawa's west coast. Reporting to the Director of Sales, the Sales Manager drives room, group, leisure and events business and builds the resort's presence in key domestic and international markets, working closely with Revenue Management, Marketing, Conference Services and Operations.

Key responsibilities

• Execute the resort's sales strategy and action plans aligned with commercial objectives and pre-opening milestones.
• Prospect and maintain business from corporate, leisure, MICE, wholesale, luxury travel advisor and group segments.
• Generate room nights, F&B, banquet and ancillary revenue, and build new business while keeping key accounts.
• Hold sales calls, presentations, site inspections and client meetings, and track account production and revenue.
• Prepare sales plans for market segments and key accounts, and keep client records in Salesforce, Delphi and other approved systems.
• Take part in trade shows, roadshows, familiarisation trips and group sales, and work with Conference Services on events.
• Analyse competitors and market trends, run competitor analysis, and prepare weekly sales reports, market intelligence and forecasts.
• Support pre-opening marketing, promotions and the resort launch, and represent Four Seasons professionally.

Required profile

• Minimum 3 years of hotel sales experience, preferably in luxury hotels or resorts; pre-opening experience highly desirable.
• Experience managing corporate, MICE, leisure, luxury travel advisor or wholesale accounts.
• Bachelor's degree or equivalent education and experience.
• Valid work authorization in Japan; Japanese is highly preferred.
• Fluency in English is required.

Required skills

• Sales, negotiation, presentation and relationship management skills.
• Experience with Salesforce, Delphi, Opera or comparable hospitality sales systems.
• Proficiency in Microsoft Office.

What we offer

• Competitive salary, wages and a comprehensive benefits package.
• Training and development opportunities.
• Complimentary accommodation at other Four Seasons hotels and resorts.
• 50% F&B outlet discount at other Four Seasons hotels in Japan.
• Dry cleaning for uniforms, employee meals, social insurance and yearly health checks.
• Full-time position, 40 hours per week, with occasional evenings, weekends and holidays and possible travel.