Sr. Manager, Marketing and Commercialization Capability Development

About the role

Bristol Myers Squibb is hiring a Senior Manager for Marketing and Commercialization Capability Development in Tokyo, Japan. Reporting to the Head of Commercialization Learning Japan, you will drive capability transformation for Marketing, Medical and Market Access (3M) teams, with a focus on Marketing, through learning solutions, digital technologies and AI, while also supporting Sales capability development.

Key responsibilities

• Design and deliver capability development programs for Marketing, Medical and Market Access, with primary focus on Marketing, and own the continuous development programs for Marketing
• Use tools such as competency 360 feedback surveys, AI-enabled solutions and digital learning platforms to grow Marketing capability
• Partner with Marketing leadership to identify capability gaps and design development journeys for Product Managers and other Marketing professionals
• Develop and run digital learning and capability strategies, adapting global frameworks to local solutions and using platforms such as MyLearning
• Leverage AI and digital tools (for example AI role-play tools for customer engagement simulations) to improve learning effectiveness and business impact
• Lead cross-functional projects in a matrix organization and manage multiple priorities with global stakeholders
• Optimize learning platforms and define KPIs using evidence-based learning principles and the Kirkpatrick Model, including Kirkpatrick Level 4

Required profile

• Bachelor's degree preferred
• Strong Marketing experience with brand strategy, customer engagement and commercial capability development
• 5+ years of pharmaceutical, healthcare or related industry experience
• Experience designing or delivering Marketing-specific learning content preferred
• Business-level English and proven experience collaborating with global stakeholders in a matrix organization

Required skills

• Capability development, learning design, talent development or commercial excellence
• Knowledge of AI, digital technologies, learning platforms and data-driven learning
• Project management, stakeholder management and communication skills