Strategic Account Manager B2B (Tokyo)

About the role

As a Strategic Account Manager you will grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in Japan. You will maximize partner engagement, drive portfolio performance, and improve supply metrics through a digital‑first, data‑driven approach.

Key responsibilities

• Identify, pitch and build new B2B and wholesale supplier relationships for Agoda.
• Introduce and explain the strategic benefits of Agoda’s new B2B solution product.
• Grow bookings, revenue and gross profit of assigned hotel partners.
• Use data to develop business solutions, improve accommodation availability and competitiveness.
• Evaluate existing partnerships, negotiate contracts and onboard new hotels.
• Research and troubleshoot rate and availability issues, including connectivity and extranet management.
• Prepare pitch presentations and regular supplier/internal reports.

Required profile

• Minimum 5 years of experience in account management, business development, or supply/e‑commerce.
• Strong interpersonal and influencing skills with external and internal stakeholders.
• Ability to think creatively and develop solutions for unique negotiation challenges.
• Data‑driven mindset with the ability to extract insights and articulate findings.
• Professional “get it done” attitude, strong prioritisation and planning skills.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint