Admissions & Student Support Specialist – Kamakura

About the role

Boundless Life is looking for an Admissions and Student Support Specialist to guide families from application through arrival at the Education Center in Kamakura. You will manage case loads, assess student needs, and provide on‑site support within the RTI framework, ensuring each child receives personalized attention.

Key responsibilities

• Own a caseload of families from application to departure, conducting intake interviews and maintaining up‑to‑date profiles.
• Assess scaffolding needs at the admissions stage and coordinate with Hospitality, Education, and Community Care to confirm support feasibility.
• Deliver Tier 1‑3 student support on‑site, document interventions in Toddle, and hold weekly 1:1s with children requiring additional help.
• Participate in global case reviews and share best practices across sites.

Required profile

• 4+ years experience in student support, counseling, social work, admissions or similar family‑facing roles.
• Background in education, psychology, social work or related field with RTI or SEL credentials.
• Strong documentation discipline and clear, warm communication with families from 30+ countries.
• Ability to make pedagogical admission decisions with empathy and precision.
• Fluent in English and comfortable in the local language.

What we offer

• Front‑row seat in a pioneering family‑education platform.
• Ownership of a novel role shaping how families are welcomed and supported.
• Deep cross‑cultural exposure with families from 30+ countries.
• Extensive training in case management, RTI, and support rating standards.
• Opportunities for lateral and vertical growth across Education, Hospitality, and Operations.