Assistant Director of Sales - Pre-Opening

About the role

Four Seasons Resort and Private Residences Okinawa is seeking an Assistant Director of Sales to support the pre-opening and commercial launch of its new luxury resort in Japan. Based in Tokyo, the role works closely with the Commercial Director, Director of Sales and the pre-opening leadership team to drive leisure and group sales, build awareness in key source markets and establish relationships with travel partners, corporate accounts and luxury travel advisors. It is a full-time position of 40 hours per week.

Key responsibilities

• Support the development and execution of strategic sales plans to achieve revenue goals and market share objectives.
• Drive leisure, group and corporate business opportunities and build relationships with key accounts, travel advisors, wholesalers, event planners and corporate clients.
• Conduct sales calls, client presentations, site inspections and networking to generate new business.
• Support pre-opening sales initiatives such as market positioning, account solicitation and brand awareness.
• Monitor market trends, competitor activity and customer feedback, and collaborate with Revenue Management on pricing, inventory and revenue objectives.
• Negotiate group and leisure agreements while maintaining brand standards.
• Analyse sales performance and production reports, and prepare forecasts, sales reports, budgets and business plans with the Commercial Director.
• Maintain client and sales activity records in Salesforce and Delphi, and provide coaching to sales team members.
• Take part in trade shows, roadshows, industry events and client entertainment, and travel domestically and internationally as required.

Required profile

• Minimum 4 years of hotel sales experience, including at least 2 years in a sales leadership or senior sales management role, preferably in luxury hospitality.
• Pre-opening experience is highly preferred.
• Strong knowledge of the luxury travel and hospitality market in Japan and Asia Pacific.
• Experience managing key leisure, wholesale, luxury consortia or group accounts.
• Fluent English; Japanese is highly desirable.
• Valid work authorization in Japan.

Required skills

• Proficiency with Salesforce, Delphi and Opera or similar hospitality systems.
• Excellent communication, negotiation and presentation skills.
• Ability to analyse market trends and sales performance data.

What we offer

• Competitive salary, wages and a comprehensive benefits package.
• Training and development opportunities.
• Complimentary accommodation at other Four Seasons hotels and resorts.
• 50% F&B outlet discount at other Four Seasons hotels in Japan.
• Complimentary dry cleaning for uniforms or business attire, employee meals and social insurance.
• Flexible schedule with occasional evenings, weekends and holidays, and 10 days off each month except February.