Associate Director, IT Business Partner

About the role

Alexion Japan is looking for an Associate Director, IT Business Partner to act as the business IT point of contact for the Rare Disease Unit Medical Affairs. The role supports demand capture, requirement gathering and analysis, co-design, solution delivery and change management, and partners with business stakeholders to build the next generation of digital and IT capabilities for omnichannel engagement, targeted actions, performance and insights.

Key responsibilities

• Drive and implement business and digital transformation initiatives by partnering with Medical Affairs to align IT, digital and data capabilities with organizational goals.
• Act as a trusted partner with Business, Digital and IT teams at regional and country level, understanding key processes, needs, gaps and opportunities.
• Offer innovative technologies, solution ideas and process improvements, including experiments, MVPs, pilots and proof of concepts using emerging digital tools such as GenAI and patient apps.
• Contribute to international cross-functional digital governance and advise cross-functions on digital tools and platforms, acting as a privileged point of contact for Medical Affairs employees.
• Manage and coordinate external partners, vendors and agencies, covering onboarding, alignment, oversight, performance tracking, invoicing and budget.

Required profile

• 8+ years of progressive experience in an IT-facing role supporting digital transformation, requirement capture and solution delivery, with strong exposure to end users, change management and adoption.
• Experience designing and delivering digital assets (websites, databases, mobile apps, social add-ons, marketing automation) for corporate and medical affairs plans.
• Hybrid business analysis and project/change management experience, with influence and negotiation in technical and business areas.
• Interest in emerging technologies for end users such as GenAI, AR/VR/MR and patient apps.
• Fluent Japanese and fluent English.
• PMP, Agile or ITIL certification preferred; degree preferably in IS/IT, digital technology or equivalent; bio-pharma, rare disease or regulated pharma experience preferred.

Required skills

• Agile certification preferred; Agile project management experience preferred.
• CMS architecture and design (preferably Sitecore), common API classes, Veeva Systems and security models.
• Experience delivering and operating global digital technologies and complex projects.