Client Relationship Manager, PEMA Japan

About the role

Marsh is seeking an experienced Client Relationship Manager for its Private Equity and M&A (PEMA) team in Tokyo, reporting to the Senior Vice President, PEMA Japan. The role develops and manages relationships across the Japanese M&A ecosystem, originates new opportunities, coordinates the placement of M&A-related insurance policies such as representations and warranties insurance, and delivers responsive insurance-related services to clients and partners.

Key responsibilities

• Lead new client development and build a sustainable pipeline of opportunities in the Japanese market.
• Drive sales of M&A-related insurance products and broader insurance-related services.
• Build trusted relationships with law firms, investment banks, private equity funds, financial sponsors, large corporations and insurers.
• Lead the arrangement and placement of M&A insurance policies, from initial opportunity through execution.
• Prepare and deliver clear, commercially relevant proposals tailored to each client's transaction context and risk profile.
• Propose and arrange post-acquisition insurance programmes.
• Oversee insurance due diligence reports so they are rigorous, practical and clearly communicated.
• Negotiate and coordinate with internal and external stakeholders, including insurers and professional advisers.
• Partner with colleagues in Japan and overseas to share market intelligence and ensure a consistent client experience.
• Contribute to new solutions as the M&A insurance market evolves and promote high standards of governance, risk awareness and client service.

Required profile

• Commercially focused relationship professional with technical credibility, able to engage senior decision-makers.
• Ideally several years' experience in sales or business development in a non-life insurance company, preferably in a corporate sales division.
• Practical M&A, financial advisory or transaction experience, ideally from an investment bank, professional services firm or comparable organisation.
• Japanese legal qualification with practical corporate legal affairs experience; M&A experience preferred.
• Fluency in English and proficiency in Outlook, Excel, Word and PowerPoint.

Required skills

• Sales mindset, commercial judgement and ability to convert opportunities.
• Relationship-building, communication, negotiation and influencing skills.
• Ability to manage domestic and international cases across different sizes, sectors and industries.
• Resilience, sound prioritisation and comfort with demanding transaction timelines.

The role is hybrid: colleagues must be in their local office or onsite with clients at least three days per week, with an anchor day each week for the team.