Customer Support Technician I (MDP)

About the role

Applied Materials is seeking an MDP Customer Support Technician I to join its Yokkaichi, Japan site. The role supports Tier I procedures, preventive maintenance, and basic diagnostics for semiconductor and display equipment, working closely with senior engineers and customers.

Key responsibilities

• Perform Tier I procedures, preventative maintenance, and wet‑cleans, escalating when needed.
• Assist senior engineers with corrective maintenance and kit management, including disassembly, cleaning, and rebuilding of kits.
• Apply basic diagnostic techniques using documentation and test equipment under guidance.
• Diagnose and resolve simple technical problems while following established best‑known methods (BKMs) and IP guidelines.
• Maintain a professional, customer‑focused demeanor and a clean, safe work area.

Required profile

• Physically demanding work requiring extensive walking, standing, bending, lifting up to 35 lb, and ability to work in tight spaces and clean‑room environments.
• Ability to wear required personal protective equipment (coveralls, booties, safety glasses, respirators, etc.) and distinguish colors.
• Understanding of how the role integrates with the broader team and production processes.

What we offer

• Supportive work culture that encourages learning, development, and career growth.
• Health and wellbeing programs, including benefits for work‑life balance.
• Opportunities to work with cutting‑edge semiconductor and display technology.