FEP Customer Support Technician I

About the role

Applied Materials is a global leader in materials engineering solutions that enable the production of advanced semiconductor and display chips. The company designs, builds, and services cutting‑edge equipment used by customers worldwide. This position supports customers in Yokkaichi, Japan, providing Tier I technical assistance for FEP equipment.

Key responsibilities

• Perform Tier I procedures, preventative maintenance, and wet‑cleans, seeking assistance when needed.
• Assist senior engineers with corrective maintenance as required.
• Disassemble, clean, and rebuild kits as part of kit‑management quality control.
• Apply basic diagnostic techniques and use documentation and test equipment with guidance.
• Follow established best‑known methods, IP guidelines, and maintain professional customer service.

Required profile

• Ability to handle physically demanding tasks, including standing, walking, lifting up to 35 lb, and working in clean‑room attire.
• Capability to work in noisy, tight spaces and safely use hand and power tools.
• Understanding of basic analytical or scientific methods to perform straightforward activities.
• Commitment to safety procedures and respect for customer work areas.

What we offer

• Supportive work culture that encourages learning, development, and career growth.
• Health and wellbeing programs providing personal and professional support.
• Opportunities to work with cutting‑edge equipment in a global leader of materials engineering.