Head of Administration, Japan (Fixed-Term)

About the role

ANZ is looking for a Head of Administration for its Japan entities, based in Tokyo. The role leads a broad range of administrative and operational functions across ANZ's Banking and Securities businesses in Japan, including procurement, property management, accounts payable and vendor management. It also supports Japan's operational resilience framework, covering outsourcing management, information asset management, document management and associated governance. This is a full-time, fixed-term contract of six months.

Key responsibilities

• Lead the administration function across procurement, property management, accounts payable, vendor management and related governance activities for ANZ's Japan entities.
• Support operational resilience initiatives, including outsourcing management, information asset management, document management and associated risk and control frameworks.
• Partner with stakeholders across Operations, Risk, Compliance, Finance and business teams to ensure effective governance, regulatory compliance and operational efficiency.
• Drive process improvements, automation and operating model enhancements that increase efficiency, strengthen controls and support business objectives.
• Lead and develop the team, foster a strong risk culture, support change initiatives and promote collaboration across functions.

Required profile

• Ideal background in administration, procurement, vendor management, accounts payable and workplace services.
• Experience managing operational functions such as outsourcing, information asset management and document management frameworks.
• Experience supporting regulatory, audit and compliance-related activities.
• Business-level proficiency in both Japanese and English, with strong written and verbal communication skills.
• Not expected to have all listed skills; a growth mindset is valued.

Required skills

• Knowledge of governance, operational resilience, risk management and regulatory requirements in a regulated environment.
• Strong leadership and stakeholder management skills.
• Analytical and problem-solving abilities focused on continuous improvement and automation.