MDP Customer Engineer I

About the role

As a Field Service Engineer (Customer Engineer) at Applied Materials, you will act as the primary liaison with customers, installing, maintaining, and upgrading cutting‑edge semiconductor and display equipment. You will use digital analytics for troubleshooting and perform both preventative and corrective maintenance on a variety of systems.

Key responsibilities

• Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics and basic diagnostic techniques to troubleshoot technical issues.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
• Coordinate and communicate directly with customers to ensure smooth operations.
• Fulfill additional duties as assigned.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• Basic mechanical aptitude and willingness to learn electrical and mechanical schematics.
• Effective written and verbal communication skills.
• Valid driver’s license; ability to obtain a passport for travel.
• Ability to meet on‑site safety, environmental, and COVID‑19 protocols.

Required skills

• Digital analytics for equipment troubleshooting.
• Basic diagnostic techniques.
• Microsoft Excel, Word, and PowerPoint.
• Hand tools usage, including digital multimeters.
• Knowledge of pneumatics, hydraulics, electronics, vacuum systems, and thermodynamics.