ETCH Customer Engineer I

About the role

As a Field Service Engineer (Customer Engineer) at Applied Materials, you will act as the direct liaison with customers, installing, maintaining, and upgrading cutting‑edge equipment used in semiconductor and display manufacturing.

Key responsibilities

• Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
• Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• Basic mechanical aptitude and willingness to learn electrical and mechanical schematics.
• Effective written and verbal communication skills.
• Valid driver’s license and ability to obtain a passport if travel is required.

Required skills

• Digital analytics for troubleshooting.
• Basic diagnostic techniques.
• Microsoft Excel, Word, and PowerPoint.
• Hand tools usage, including digital multimeters.
• Knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics (preferred).

What we offer

• Supportive work culture encouraging learning, development, and career growth.
• Benefits programs focused on health, wellbeing, and personal/professional growth.