Process Support Engineer II

About the role

Applied Materials is hiring a Process Support Engineer II in Yokkaichi, Japan. As a Process Support Engineer (PSE), you guide products through their lifecycle from concept to qualification, supporting customers on site with installations, system diagnosis and repair of complex equipment. You work closely with customers and R&D teams to develop processes for advanced semiconductor chips, run hypothesis experiments and design of experiments (DOEs), analyse data and resolve process and product issues.

Key responsibilities

• Provide high-visibility customer support through on-site installations, system diagnoses and service and repair of complex systems and equipment
• Develop leading-edge processes for manufacturing advanced semiconductor chips with the customer
• Create hypothesis experiments and design of experiments (DOE), analyse data with statistics and compile reports with high-level conclusions
• Troubleshoot complex problems, perform root cause analyses and resolve process engineering and customer product issues
• Communicate with internal stakeholders and the customer to build relationships and establish trust

Required profile

• Bachelor's degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics or a related field
• 2-4 years of experience in the semiconductor fab or equipment industry
• English communication proficiency
• Preferred: Master's degree or PhD in a related field

What we offer

• A supportive work culture that encourages learning, development and career growth
• Programs and support for employee health and wellbeing