Spa Therapist

About the role

The newly renovated Four Seasons Hotel Tokyo at Marunouchi, located in the Marunouchi district near Tokyo Station and Ginza, is hiring a Spa Therapist. The role delivers spa treatments according to the spa menu and service standards, tailoring each experience to the guest's needs and preferences.

Key responsibilities

• Provide a variety of spa treatments in line with the spa menu and service standards.
• Deliver personalized spa experiences based on each guest's needs and preferences.
• Introduce spa facilities, hotel services, home-care products and relevant services to guests.
• Maintain treatment rooms and work areas so they are clean, comfortable and welcoming.
• Follow the hotel's hygiene, health and safety standards.
• Work closely with team members and other departments to provide exceptional guest service.
• Take part in required training sessions and team meetings.

Required profile

• High school diploma or equivalent; spa, wellness or holistic therapy qualifications are preferred.
• Previous experience as a Spa Therapist or in a related role is preferred.
• A passion for delivering personalized, high-quality guest experiences.
• Strong teamwork and communication skills.
• Flexibility to work according to operational needs and shift schedules.
• Legal work authorization for Japan and fluency in English and Japanese business communication.

What we offer

• Competitive salary, wages and a comprehensive benefits package.
• Training and development opportunities.
• Complimentary accommodation at other Four Seasons hotels and resorts.
• 50% discount on food and beverage outlets at other Four Seasons hotels in Japan (except SÉZANNE).
• Complimentary employee meals and social insurance.
• Defined contribution pension plan and annual health check-up.
• 40 working hours per week, with 10 days off each month (9 days in February).