Customer Engineer II – Field Service

About the role

As a Customer Engineer II at Applied Materials, you will act as the primary liaison with customers, installing, maintaining and upgrading advanced semiconductor equipment. You will use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues on site.

Key responsibilities

• Collaborate with senior engineers to install, maintain and upgrade customer equipment.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic and gas systems.
• Use digital analytics for troubleshooting and apply basic diagnostic techniques under guidance.
• Coordinate directly with customers to ensure smooth operations and high‑quality service.

Required profile

• Associate degree, military technical training, trade certification or equivalent.
• 1–2 years of field service or related technical experience.
• Ability to read and interpret electrical and mechanical schematics.
• Valid driver’s license and ability to travel as required.

Required skills

• Digital analytics for equipment troubleshooting.
• Basic diagnostic techniques for electrical, mechanical, pneumatic, hydraulic and vacuum systems.
• Proficiency with hand tools and digital multimeters.
• Basic knowledge of Microsoft Excel, Word and PowerPoint.