Key Account Manager - Automotive

About the role

A2MAC1 is hiring a Key Account Manager in its Tokyo office (Minato-Ku) within the Sales department. The role is hybrid and focuses on hitting the regional revenue target: formulating an annual regional sales strategy based on the company's strategy and the regional market (industry distribution, customer needs, competition) and clarifying growth direction and market-share targets.

Key responsibilities

• Sales targets: independently develop and maintain core key accounts (Automotive OEMs and Tier suppliers), identify customer data-service needs, lead negotiations for high-value projects and meet personal annual sales targets.
• Pipeline management: optimise the sales pipeline, monitor lead conversion and opportunity progress, set early-warning measures for risks and improve sales efficiency.
• Account management: build a hierarchical key-account system with differentiated maintenance strategies, regularly visit accounts, upgrade service solutions and drive renewals, upsells and referrals to raise customer lifetime value.
• Reporting: use CRM tools to track sales activity, forecast revenue and spot trends, and update individual and team progress weekly so the CRM and contract management systems stay current.
• Cross-functional collaboration with marketing, operations, finance and product teams to improve business efficiency and customer satisfaction.

Required profile

• 10+ years of sales experience, including more than 5 years in key account sales.
• Experience in the automotive industry is mandatory.
• Bachelor's degree or above; candidates studying marketing, business administration or automotive engineering are preferred.
• Fluent English and Japanese.

Required skills

• In-depth knowledge of automotive and industrial market dynamics, trends and customer needs, including benchmarking analysis and industry reports.
• Strong business negotiation, sales technique and customer relationship management skills.
• Excellent written and oral communication and coordination skills.
• Proficiency with Office software and data analysis to mine sales opportunities and refine strategies.