Regional Product Manager - Wafer Processing Solutions

About the role

KLA is a global leader in electronics for the semiconductor manufacturing ecosystem, and this Regional Product Manager position covers SPTS wafer processing solutions, which include silicon etch, dielectric etch, dry-release etch, PVD, PECVD and MVD. The role works with UK Product Managers to qualify opportunities, support sales and customers, manage on-site evaluations and demos, and promote the products in the region.

Key responsibilities

• Process mapping: identify the opportunity matrix in existing process flows at customer sites and report N+1 and N+2 process requirements to product management.
• Sales support: qualify opportunities with UK Product Managers, answer customer questions, run conference calls and visits, help with purchasing specifications and assist Contract Managers with accurate quoting.
• Evaluation tool management: act as single point of contact between field team and factory, track progress, explain progress and flag CIPs, backed by on-site data.
• Develop contacts at customers and suppliers, brief factory analysts and share information with Product Management and the Business Unit.
• Customer demos: discuss requirements, review the demo request form with the customer and BU, and take part in live demos on a case-by-case basis.
• Competitor analysis: gather information on competitors' specifications, pricing and development plans and help maintain a competitor database.
• Tool performance and CIPs: review tool performance and decide whether existing or new CIPs are needed.
• Market research: understand regional market and trends from customers, suppliers, analysts, conference papers and online research.
• Product promotion: attend trade shows and conferences, contribute to technical papers, give presentations and promote products via webinars.

Required profile

• Minimum bachelor's degree in engineering or applied science with wafer fab experience; Master's or PhD with fab experience also acceptable.
• Proven experience of wafer processing gained at an equipment vendor or a wafer fab.
• Fluent in English and Japanese.
• Positive, self-motivated, detail-oriented, able to work under pressure and to tight deadlines, and able to build trust with customers and work across regions.

Required skills

• Advantageous: knowledge of semiconductor manufacturing and processing (etch, CVD, PVD, lithography, ECD), semiconductor device packaging and the business of semiconductor manufacturing.
• Excellent written and presentational communication skills.