Restaurant Supervisor/Captain - Sushi L'Abysse

About the role

Sushi L'Abysse Osaka Yannick Alléno is a premier omakase sushi restaurant on the 37th floor of Four Seasons Hotel Osaka, blending French culinary vision with traditional Edomae sushi. The hotel is looking for a skilled Supervisor/Captain to support daily operations on the floor, engage guests and ensure smooth service flow in a luxury setting.

Key responsibilities

• Supervise the restaurant service team during lunch and dinner shifts
• Ensure world-class hospitality and service standards are upheld
• Assist in coordinating guest seating, special requests and private dining
• Support training and development of service staff in luxury service protocols
• Facilitate communication between front-of-house, kitchen and management
• Address guest inquiries and feedback professionally
• Oversee restaurant setup, cleanliness and readiness each service
• Monitor compliance with dress code, hygiene and safety standards

Required profile

• Experience in luxury restaurant or high-end hotel F&B operations
• Strong leadership, communication and team coordination skills
• Guest-first mindset with attention to detail and quality
• Familiarity with fine dining service standards and Japanese/Western hospitality practices
• Ability to work flexible hours, including evenings and weekends
• Right to work in Japan or eligibility for a Japan work permit

Required skills

• Knowledge of wine, spirits and Japanese sake is preferable
• Language skills in English and Japanese are required

What we offer

• Competitive salary, wages and a comprehensive benefits package
• Training and development opportunities
• Complimentary accommodation at other Four Seasons hotels and resorts
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
• 40 hours per week, 5-day work week