Customer Engineer II – Equipment Installation & Maintenance

About the role

As a Customer Engineer II at Applied Materials you will act as the primary liaison with customers, installing, maintaining and upgrading advanced semiconductor and display equipment. You will use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues on site.

Key responsibilities

• Collaborate with senior engineers to install, maintain and upgrade customer equipment.
• Use digital analytics for troubleshooting and apply basic diagnostic techniques under guidance.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic and gas systems (training provided).
• Coordinate and communicate directly with customers to ensure smooth operations.

Required profile

• Associate degree, military technical training, field service experience or trade certification.
• 1–2 years of customer/field service support or related technical experience.
• Ability to read and interpret electrical and mechanical schematics.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Digital analytics for equipment troubleshooting.
• Basic diagnostic techniques.
• Hand tools usage, including digital multimeters.
• Microsoft Excel, Word and PowerPoint.